Incredible clean spot with amazing and super friendly reception team 😊.

This place is great for a quick visit, the restaurant has delicious food and the staff are friendly, and we enjoyed the cold drinks at the swim-up bar.

I greatly enjoyed the room with a good shower. the bed was comfy. the hotel was in a very central location very close to the esplanade. the venue had a pool and was adjacent to many excellent restaurants and shops and the wharf.

The rooms are newly renovated and air conditioned, with a fridge, a work desk, and an electric kettle.

The bathrooms are a bit cramped.

I had a beautifully maintained, well-appointed room with comfortable beds. the location was perfect, just a 5-minute walk from an indoor market.

The breakfast was savoury with a grill like oven and espresso coffee, for example, paying attention to little details.

Amazing base for discovering Cairns with amazing friendly and very well mannered staff with the front reception staff members. Marvellous location easy walk to everything, very clean pool. Honestly nothing too much trouble.

The venue met requirements, totally recommend it. Everything was great, approaching staff, pleasant views over the mountains. - the location was marvelous and beautiful, for example, Cairns Esplanade was relatively near the hotel. - It's really close to many nice restaurants and shops, and Markets / Marina. - the room I was given was impressive and fairly quiet. - the pool was good and I had complementary drinks in the outdoor bar.

Great place with modern rooms that are well-designed, offering a beautiful sea view 🌊. It's super convenient as it's only a 10-15 minute walk from the Museum. Plus, the area around here is really safe.

Memorable stay due to excellent service. Bright rooms were impressive, offering a lovely view and outdoor furniture. - Great location near Cairns Regional Gallery.

The location was marvellous and lovely, just a walking distance from Cairns Aquarium. The restaurant here was great with friendly staff, we both ordered hot dishes.

We loved the location of this place, it was just a short walk to shops, restaurants and the lagoon. The service was fantastic, staff were always happy to help with tours and the room service was great. The outdoor facilities, including the pool and terrace area were luxurious and provided enhanced comfort, perfect for relaxing in the sun. The menu at the swim-up bar was the best we've ever seen with plenty of options for kids.

The staff here haven't improved their customer service since our last visit, but we would recommend this hotel to anyone looking for a comfortable and high-quality stay.

Very good location near waterfront, restaurants and shopping. Staff friendly.

Air con did not work but quickly fixed. Ants in room but told this was normal in the tropics. Sprayed room, helped a bit.

The beds were really comfortable, great room, value for money, good service, excellent location. Best hotel I have ever stayed in. and the pool cool as man.

The service desk staff could have smiled more and been friendlier and more welcoming.

AWESOME staff at the front reception. Marvellous and lovely location in the restaurant. - Easy access to a supermarket and a local store. Summary: Novotel Cairns Oasis Resort in Cairns offers fantastic customer service from the front reception staff, a great location in the restaurant, and convenient access to nearby amenities.